Trusted by expats, families, and businesses.
Global standards with boutique care.
“…I wasn’t sure where to go in Bangkok because there are just so many hospitals. I got in touch with their customer service who connected me to their medical team, and they reviewed my case and referred me to a specialist.”
“When I had an injury, their team acted quickly, coordinated hospital treatment, and kept me informed every step of the way. Everything was handled smoothly and I felt truly supported.”
“They paid for the 3 nights admission of my kid … at BNH hospital without any questions asked. Customer service always prompt and courteous. Thanks LUMA!”
“Their response / reaction time is impeccable. A refund that would normally take 2 to 3 weeks … was executed in under 3 days. I thought this was impressive.”
“15 jours d hospitalisation, un suivi sans faille, un professionnalisme a tout épreuve. Pas de blabla… Encore merci à toute l équipe de LUMA.”
Translated from French: “15 days in hospital, flawless follow-up, unfailing professionalism. No fuss… Thanks again to the whole LUMA team.”
“One of their greatest achievements is the support service! They speak English very well, are always in touch, respond very quickly and meaningfully!”
“I’ve recently taken out insurance with Luma and have been very pleased with the process including when I have made mistakes in the forms, Luma employee has been very helpful”
Medical expertise. Regional knowledge. Everyday support.
Direct support from Medipro, LUMA’s medical concierge team.
Health plans shaped around the needs of expats and residents across Asia.
Local teams with knowledge of healthcare systems across Southeast Asia.
Access a digital insurance card, submit claims and find medical facilities.
We make insurance easy to understand and easy to use. We are reachable anytime, anywhere, in multiple languages.
LUMA designs and manages international health, group and travel insurance for individuals, families and companies in Asia, supported by our own medical team.
A team of more than 10 nationalities, on the ground in Asia since 2012, including our own doctors and nurses. LUMA curates and services insurance in partnership with leading global insurers and re-insurers.
5 offices worldwide, with local teams in Thailand, Vietnam and Cambodia, serving members across Southeast Asia and internationally in multiple languages.
Expats, families and businesses across the region, from individuals to multinational companies, NGOs and Embassies, have trusted LUMA with their health for more than a decade.
Our advisors are here to help you find the right health insurance plan, whether it’s for you, your family, or your company.
