Comprehensive coverage, 24/7 emergency hotline, assistance from an experienced medical team and local team support.
Trusted by 100,000+ Travelers
Evacuation & Repatriation
Highest Coverage for Medical Expenses, Emergency Evacuation and Repatriation.
Serviced by LUMA teams in Vietnam
Coverage benefits designed to protect you in Vietnam.
We got your health and trip covered so you can enjoy your travel to Vietnam to the fullest! Below is just a snapshot of our travel medical benefits, make sure to read all details of the coverage and policy before buying.
Covers Medical Expenses from 200,000 USD to Paid in Full
Emergency Medical Evacuation Paid in Full
Medical Repatriation Paid in Full
Covered Up to 5,000 USD
Covered Up to 5,000 USD
Covered Up to 1,500 USD
A multilingual emergency hotline is available every day, around the clock, to assist with your urgent situations.
Access the Medipro team comprising international doctors for a one-stop service for your medical-related needs during your trip.
Dr. Gerard
Emergency Medicine, Aviation & Tropical Diseases
25 Years of Medical Experience
Dr. Kao
Health Care Management
General Practitioner
Dr. Patrick
Health Care Management
General Practitioner
Dr. Thet
Internal Medicine & Rehabilitation Medicine
9 Years of Medical Experience
Our medical coverage includes both inpatient and outpatient treatments for medical treatments in Vietnam. LUMA Asia Pass offers the highest cover for emergency medical situations.
Please note pre existing medical conditions are excluded from coverage under this policy.
If faced with a Serious Injury or Illness demanding urgent treatment and local medical facilities are inadequate, our coverage incorporates emergency evacuation coordinated by our appointed assistance company. This evacuation will be arranged to the nearest suitable facility utilizing the most efficient mode of transportation capable of delivering appropriate medical attention.
After an Emergency Evacuation is coordinated, we can assist with repatriation if needed. Note that the decision and coordination of the repatriation can be made by the Insurer and/or the Assistance Company only.
This travel insurance policy extends coverage for motorbike accidents, whether the insured is riding or a passenger. However, to be eligible, individuals must wear a helmet, adhere to local regulations, and possess the appropriate license to operate or rent the motorbike.
Don’t let unforeseen obstacles ruin your trip to Vietnam. Our Trip Cancellation coverage ensures you’re safe from losing non-refundable deposits or extra travel costs due to unexpected events. Whether it’s illness, emergencies, or natural disasters, you can cancel your trip or cut it short and get reimbursed for any unused expenses.
If your trip is shortened due to reasons like illness, emergencies, or natural disasters, you can relax knowing you’ll be reimbursed for the unused part of your travel costs. Whether it means heading home sooner or arranging different accommodations, our coverage offers peace of mind, letting you fully enjoy your travel to Vietnam worry-free.
In case your flight is delayed for reasons such as bad weather, strikes, or technical problems outside your home country and beyond your control, this insurance has you covered. You’re entitled to compensation for every full 6-hour delay, up to the specified policy limit. To be eligible, the delay must exceed 6 hours and not be because you failed to check in or reconfirm on time. Also, your booking must be confirmed before any known issues arise. Make sure you have official documentation from the airline explaining the cause, date, time, and duration of the delay. Please note that this coverage doesn’t apply to issues existing when the policy starts or problems caused by government authorities.
If your luggage is temporarily misplaced upon arrival in Vietnam for at least 6 hours, this travel insurance kicks in to cover emergency purchases of essential toiletries and clothing.
Importantly, the delay should not be due to customs or government officials, and you must submit documentation, including original purchase receipts. It’s important to note that claims cannot overlap with the “Baggage and Personal Effects” benefit.
This benefit provides compensation for loss, breakage, or damage resulting directly from theft, robbery, burglary, accidents, or mishandling by carriers during the insured person’s journey. To be eligible for coverage, the loss must be reported to the local authorities or carriers within 24 hours. T
However, this benefit excludes scenarios such as loss or damage due to delay, confiscation, wear and tear, or loss of specific items like cash, electronics, fragile articles, and more. For full details and exclusions, please refer to the policy.
Crafted and Serviced by LUMA
Our goal is to be your companion for all things travel and we strive to make insurance easy, accessible and ethical.
Insured by Baolong
With over three decades of expertise across a diverse range of insurance services in Vietnam, Baolong ensures your claims are covered.
Assistance by Europ Assistance
Europ Assistance is a leading assistance company with an international network ensuring a reliable support worldwide.
“LUMA Asia Pass” is the commercial name of the travel insurance policy insured by Bao Long Insurance Corporation, distributed globally by Luma International and serviced by Luma Care Co. Ltd.
LUMA CARE CO., LTD.
57 Park Ventures Ecoplex 9th Floor,
Unit 912 Wireless Road, Lumpini, Pathumwan,
Bangkok 10330 Thailand
+66 2 494 3600
Non-life insurance broker licence: ว00008/2555
Life insurance broker licence: ช00012/2564
