How it works
Scroll down if you would like to get tested for Covid-19 outside Bangkok, or if you are looking for corporate quotes for group testing services.
Vientiane, Savannakhet, Pakxe and or other Laotian city of your choice.
Frequently Asked Questions about Luma’s Covid-19 PCR tests
Yes, to change the address; please contact our partner Europ Assistance who is coordinating the testing service, at +66 2180 5597.
Please note there might be a surcharge the new location requires additional logistic charges.
Please inform at least 2h before the appointment time and make sure you receive a confirmation call and email to confirm the new address.
Yes, to add more people to be tested; please contact our partner Europ Assistance who is coordinating the testing service, at +66 2180 5597.
A link will be sent to you by email to pay the additional fees. Please note the additional fees need to be settled before the service delivery.
Yes, to change the appointment date; please contact our partner Europ Assistance who is coordinating the testing service, at +66 2180 5597.
Please note, you can re-schedule the booking date to any available slot after the initial reservation only.
A PCR test or RT-PCR test (also known as molecular test or viral test) aims to show whether you might be infected with the virus.
PCR, or polymerase chain reaction, refers to the lab technique used to convert any virus RNA (Ribonucleic acid) in your sample into DNA, and “amplifies” it by making millions of copies of the DNA which the molecular test can then detect. This is currently one of the most accurate tests available.
For more information, read our article about Types of Covid tests and the importance of analysing results with caution.
The swab sample collection will take no more than 15min per person.
The results will be available 48h after the test.
Certified nurses will be performing the swab sample collection. They will come in full protective gear.
It will take 48h to receive the results. You will receive your test results via email.
We partner with AT GENES, a highly qualified team of medical specialists. The RT-PCR test is registered by ATGenes laboratory, ISO 15189 standard and certified by the department of medical sciences. The test is approved by the Ministry of Public health.
AT Genes works with the most trusted medical facilities all over Thailand.
We also work with other renowned laboratories in Thailand to provide you the best and efficient quality service.
Yes, you’ll receive by email within 48h after the PCR Test:
Both documents are accepted by airlines and airport authorities to travel internationally. Please always check airlines and airports requirements prior to your travel.
Yes, you’ll receive a Fit-to-Fly certificate, together with the RT-PCR Test result.
You’ll need both documents to travel internationally. Please always check with your airline and airport authorities prior to your travel.
To cancel your booking; please contact our partner Europ Assistance who is coordinating the testing service, at +66 2180 5597.
Please cancel at least 24h before the appointment.
If the booking is cancelled at least 24h before the appointment, you can be refunded of the fees paid less cancellation fees (22 THB + 8.8% of the total price).
It will take 3 to 5 working days to be refunded.
Please contact our partner Europ Assistance who is coordinating the testing service, at +66 2180 5597.