Explore Macau confidently, knowing you 24/7 support from local experts and coverage designed for your adventure from Macau.
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Evacuation & Repatriation
Highest Coverage for Medical Expenses, Emergency Evacuation and Repatriation.
Serviced by LUMA international teams.
Coverage benefits designed to protect you in Macau.
The LUMA Asia Pass provides comprehensive coverage for both inpatient and outpatient treatments in Macau for covered conditions. It is essential to adhere to standard practices and reasonable costs. For information on the required documents for claims, please refer to the policy guidelines.
In the case of a Serious Injury or Illness requiring immediate treatment and inadequacy of local medical facilities in Macau, our coverage includes emergency evacuation. The evacuation will be arranged to the nearest suitable facility, utilizing the most efficient mode of transportation capable of providing the necessary medical care. Keep in mind that only the Insurer and/or the Assistance Company can coordinate the evacuation.
After an Emergency Evacuation, assistance with repatriation is available if deemed necessary. Note that the decision and coordination of repatriation rest solely with the Insurer and/or the Assistance Company.
Ensure the smooth progress of your trip to Macau. With our Trip Cancellation coverage, you are safeguarded against losing deposits or incurring additional expenses due to unforeseen events like illness, emergencies, or natural disasters. You can cancel or shorten your trip and receive reimbursement for unused expenses. Please be aware that coverage for this benefit is effective from the policy issue date until the departure date specified in the itinerary.
If your trip is cut short due to reasons such as illness, emergencies, or natural disasters, rest assured you will be reimbursed for the unused portion of your travel expenses. Whether it involves returning home sooner or arranging alternative accommodations, our coverage ensures peace of mind, allowing you to fully enjoy your travels to Macau without worry.
In case your flight encounters delays due to factors such as adverse weather, strikes, or technical issues outside your home country and beyond your control, this travel insurance offers coverage. Compensation is provided for every full 6-hour delay, up to the specified policy limit. To qualify, the delay must exceed 6 hours and not be due to failure to check in or reconfirm on time. Obtain official documentation from the airline detailing the cause, date, time, and duration of the delay. Please note that this coverage excludes issues existing at the policy’s commencement or problems caused by government authorities.
If your luggage is temporarily lost upon arrival in Macau for at least 6 hours, this travel insurance provides coverage for emergency purchases of essential toiletries and clothing. It is important to note that the delay should not result from customs or government officials, and submission of documentation, including original purchase receipts, is required.
This Travel Insurance to Macau offers compensation for loss, breakage, or damage caused directly by theft, robbery, burglary, accidents, or mishandling by carriers during the insured person’s journey. To qualify for coverage, the loss must be reported to local authorities or carriers within 24 hours. However, it’s important to note that this benefit does not cover loss or damage due to delay, confiscation, wear and tear, or loss of specific items like cash, electronics, fragile articles, and more.
A multilingual emergency hotline is available every day, around the clock, to assist with your urgent situations.
Dr. Gerard
Emergency Medicine, Aviation & Tropical Diseases
25 Years of Medical Experience
Nurse Kookkik
Registered Nurse
19 Years of Medical Experience
Dr. Kao
Health Care Management
General Practitioner
Dr. Patrick
Health Care Management
General Practitioner
Dr. Thet
Internal Medicine & Rehabilitation Medicine
9 Years of Medical Experience
Crafted and Serviced by LUMA
Our goal is to be your companion for all things travel and we strive to make insurance easy, accessible and ethical.
Insured by Baolong
With over three decades of expertise across a diverse range of insurance services, Baolong ensures your claims are covered.
Assistance by Europ Assistance
Europ Assistance is a leading assistance company with an international network ensuring a reliable support worldwide.
“LUMA Asia Pass” is the commercial name of the travel insurance policy insured by Bao Long Insurance Corporation, distributed globally by Luma International and serviced by Luma Care Co. Ltd.
