Discover Malaysia with confidence, benefitting from 24/7 support from local experts and customized coverage for your adventure.
Trusted by 100,000+ Travelers
Evacuation & Repatriation
Highest Coverage for Medical Expenses, Emergency Evacuation and Repatriation.
Serviced by LUMA international teams.
Coverage benefits designed to protect you in Malaysia.
200,000 USD to UNLIMITED Coverage
UNLIMITED Coverage
UNLIMITED Coverage
Covered Up to 5,000 USD
Covered Up to 5,000 USD
Covered Up to 1,500 USD
A multilingual emergency hotline is available every day, around the clock, to assist with your urgent situations.
Dr. Gerard
Emergency Medicine, Aviation & Tropical Diseases
25 Years of Medical Experience
Nurse Kookkik
Registered Nurse
19 Years of Medical Experience
Dr. Kao
Health Care Management
General Practitioner
Dr. Patrick
Health Care Management
General Practitioner
Dr. Thet
Internal Medicine & Rehabilitation Medicine
9 Years of Medical Experience
The LUMA Asia Pass provides coverage for both inpatient and outpatient treatments in Malaysia for covered conditions. It is essential to adhere to standard practices and reasonable costs. Details on necessary documents for claims can be found in the policy.
In the case of a Serious Injury or Illness requiring immediate treatment, and local medical facilities in Malaysia are inadequate, our coverage includes emergency evacuation. This evacuation will be arranged to the nearest suitable facility using the most efficient mode of transportation capable of providing the necessary medical care. Only the Insurer and/or the Assistance Company can coordinate the evacuation.
After an Emergency Evacuation, assistance with repatriation can be provided if necessary. The decision and coordination of repatriation are solely the responsibility of the Insurer and/or the Assistance Company.
Ensure the smooth progress of your trip to Malaysia. With our Trip Cancellation coverage, you're protected against losing deposits or facing additional expenses due to unexpected events like illness, emergencies, or natural disasters. You can cancel or shorten your trip and get reimbursed for unused expenses. Note: Coverage for this benefit begins from the policy issue date until the departure date indicated in the itinerary.
If your trip is cut short due to reasons such as illness, emergencies, or natural disasters, rest assured you'll be reimbursed for the unused portion of your travel expenses. Whether it involves returning home sooner or arranging alternative accommodations, our coverage provides peace of mind for you to fully enjoy your travels to Malaysia without worry.
If your flight experiences delays due to factors like adverse weather, strikes, or technical issues outside your home country and beyond your control, this travel insurance provides coverage. You're entitled to compensation for every full 6-hour delay, up to the specified policy limit. To qualify, the delay must exceed 6 hours and not be due to failure to check in or reconfirm on time. Additionally, your booking must be confirmed before any known issues arise. Ensure you obtain official documentation from the airline detailing the cause, date, time, and duration of the delay. Note that this coverage excludes issues existing at the policy’s commencement or problems caused by government authorities.
If your luggage is temporarily lost upon arrival in Malaysia for at least 6 hours, this travel insurance provides coverage for emergency purchases of essential toiletries and clothing. It's crucial to note that the delay should not result from customs or government officials, and you must submit documentation, including original purchase receipts.
This Travel Insurance to Malaysia offers compensation for loss, breakage, or damage caused directly by theft, robbery, burglary, accidents, or mishandling by carriers during the insured person’s journey. To qualify for coverage, the loss must be reported to local authorities or carriers within 24 hours. However, it’s important to note that this benefit does not cover loss or damage due to delay, confiscation, wear and tear, or loss of specific items like cash, electronics, fragile articles, and more. For comprehensive details and exclusions, please consult the policy.
Crafted and Serviced by LUMA
Our goal is to be your companion for all things travel and we strive to make insurance easy, accessible and ethical.
Insured by Baolong
With over three decades of expertise across a diverse range of insurance services, Baolong ensures your claims are covered.
Assistance by Europ Assistance
Europ Assistance is a leading assistance company with an international network ensuring a reliable support worldwide.
“LUMA Asia Pass” is the commercial name of the travel insurance policy insured by Bao Long Insurance Corporation, distributed globally by Luma International and serviced by Luma Care Co. Ltd.
